My studio is located inside of Bene Skin and Laser on N Lamar Blvd (5555 N Lamar Blvd Ste C121, Austin, TX 78751), behind and to the left side of the Goodwill/Half Price Books building. I  also offer mobile services (with travel fee reflected in mobile service prices) within 10 miles of ZIP 78752 + further away for an additional travel cost, as well as virtual skin consultation services!

Cancellations must be made within 48 hours of the appointment to avoid a fee. 

Our appointments are like hotel reservations, in that there is limited space for clients to book, and a late cancellation results in a lost appointment slot that could have gone to another client!

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Should you fail to cancel within the window, my booking system will automatically charge your card on file with 40% of the price of the service booked.

I get that sometimes things come up and you need to reschedule! I kindly ask for at least 48 hours' notice for rescheduled appointments. Failure to reschedule within the 48-hour window will incur a fee of 40% of the service's booked price. NOTE: Clients are allowed one reschedule per appointment. Additional reschedules on the same appointment will incur a $15 fee to keep things fair for everyone. Thank you for understanding!

Yes, a monetary retainer is required to reserve your time slot. The amount varies per service and is credited towards the cost of service on the day of your appointment. You'll see the retainer amount on the service being booked before checkout on my booking site!

Please let me know via text message or Pocketsuite as soon as possible if you're going to be late for your appointment. If you're going to be more than 10 minutes late, we will need to reschedule for later in the week or the next available appointment time.

I primarily use Skin Script, Glymed Plus, and various Korean skincare products in facial treatments. You can learn more here!

For skin services, wear a tank top, comfortable bottoms, easy-to-remove shoes, no makeup, and no jewelry (including facial piercings) for safety and maximum comfort. You may optionally change into a spa wrap to protect your clothing from any product used during treatment, and you'll be covered with a sheet and blanket on the treatment table during your service.

For lash and brow services, please arrive with no makeup on and in whatever you're most comfortable lying down in for an hour! 

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Note: If you show up to your appointment with makeup on (such as after work etc.), I will kindly ask you to remove it yourself before we start for the sake of time and efficiency. We want to spend your booked time on your actual service!

As my treatment room is relatively compact, we advise against bringing any guests or having them wait in the waiting room instead. Children are allowed in the waiting room only if a trusted adult is accompanying them at all times.

Yes, there must be adequate space for me to set up a treatment bed and supplies (about 100 sq. ft is ideal), as well as a sink and a working electrical outlet nearby the designated space. By booking with me, you agree to these conditions. If these requirements cannot be met upon arrival, I will not be able to provide your service and your card on file will be charged a fee equal to 40% of the service price.